River Ness Hotel, a member of Radisson Individuals

This is a lovely hotel in a great location. If I had paid £130 a room I would have loved the stay. The staff were delightful and very attentive. The front desk staff were exceptional providing a very professional service. The shower was great and he bathroom was very clean.

Comfy room very central very modern. Only 1 lady on reception on arrival so we had a fair wait to check in. Nobody was ever asked to help and she didn't call anyone who could speed up the process. The reception was so hot and only 1 seat. The person managing breakfast service (male) was incredibly rude! Told nothing was a problem then when I told him there was no bacon sausages and eggs left he told me he didn't cook the breakfast. Took ages for things to be replenished and they use a basic cheap toaster so the wue for toast was lengthy. The juice options took forever to be replenished too. Very cramped area

The hotel is perfectly located in the city centre, just steps away from the shops and only a short walk to the loch. Our room overlooked the back of the hotel, with a charming view of the church from our window, absolutely beautiful! The bed was comfortable, and although we could occasionally hear the guests next door, it was wonderfully quiet throughout the night. We ordered room service and tried the burger and salmon, both were delicious, and I would happily dine here again. I would have tried the gym but didn't have enough time and after hiking for 5 days it was a nice relaxing stay. We usually stay at the Radisson Hotel in Bath, but this one in Inverness exceeded our expectations!

Central location as we were there overnight to catch an early train. Clean and well appointed. The bed was a little hard, but my husband prefers that. We had asked for rooms side by side with our children and did not get it, but they were on the same floor (they're teens, so it wasn't a big deal, but I prefer to be closer). There are a few cafes and resaurants nearby, which made dinner and an early morning pastry easy. The rooms on the front of the hotel, on the lower floors, are more noisy than those at the back. But even on a Saturday night, we didn't have trouble.

Great location. The staff at the River Ness Hotel were truly exceptional. Specifically, Chinmaie was friendly, helpful, and went out of her way to make sure we had everything we needed during our stay. She were more than happy to accommodate any requests we had and offered great recommendations for restaurants and places to visit, which made our trip even more enjoyable. Her warm hospitality and attention to detail really made us feel welcome and well taken care of. We couldn’t have asked for a better experience — thank you to the wonderful team at River Ness Hotel!